4 Robot Chat Bots that can make your e-business life easier

4 Robot chat bots that can make your business life easier.

We have identified 4 major Robot Chat Bots that can make your e-business life easier while incorporating new tech. They are: –

SUPPORT ROBOT CHAT BOTS

This employee NEVER takes a day off! Here's a smart way to save your business $1,800 this year or get back 90 hours or more of your time and free yourself to do something more productive instead… In a recent Promote Labs survey over 70% of web business owners said they spend an average 15 minutes per day answering support and pre/post sale questions. It's not HUGE but it does stack up fast and as your business grows so do the demands on your time. Support comes with a cost too. If you outsource: 15 Minutes Per Day @ $20 Per Hour = $1,800 a year.

If you do it yourself: It's 90 hours you could be doing more productive tasks. Which means – A Robot Chat Bot built to handle support will save you money or give you back LOTS of time! Here's just a few ways a bot can help:

– Keep customers happy with 24/7 ‘always there' support.

– Save time by answering repetitive or common questions.

– Reduce refunds by helping frustrated/confused buyers.

– Save costs of live chat or help-desk services fees.

– Minimize support staffing costs.

And unlike support staff, your robots won't get tired, they won't arrive late at the office and they'll never call in sick. You could teach your bot to answer common questions like: “Do you have set up instructions/videos” “How can I access my products/downloads” “How do I install this app/software” “How do I reset my password?” “Where are the set-up instructions?” “How do I unzip a file” “Do you have an affiliate program” “Can I get a discount” “How much is shipping to … ” And potentially thousands more…

That's why training a support bot will likely be an ongoing process but you only ever need to answer a question once and then they know as much as Google.  Once you've saved an answer, the next time your bot is asked that question it will know how to reply and respond accordingly. And that's an easy way to create a great first impression!

SALES ROBOT CHAT BOTS

Boost Conversions & Sales With A Bot… As you already know, typical sales conversions fall somewhere between 1% – 5% – That means, even on a good day, 95 out of every 100 people who visit your site will leave empty handed… It sucks! We’ve come to expect it – It’s a ‘norm’… but it doesn’t have to be. If you work hard to bring traffic to your site (or pay for the privilege) all those visitors leaving empty handed is a HUGE waste of time and money.

A ROBOT CHAT BOT CAN HELP IN DIFFERENT WAYS.

Here’s two of them:

ANSWERING PRE-SALES QUESTIONS:

 No matter how good your sales copy, it will never answer every question your prospects have. They’ll have lots, all racing round their mind while their mouse finger hovers over your buy button. The more questions left unanswered, the less likely you’ll ever get to see their cash. Answer their questions immediately. End doubts right on the page and remove any resistance to speed your buyers through to a completed sale.

There’s an added benefit too – Because your bot saves unanswered questions (and all chat logs) you’ll be sitting on a GOLDMINE OF DATA and insight you’ve never had before. With a Bot, you can use this valuable intel to tweak your sales pitch or restructure your offers making them even more attractive.

OFFERING INCENTIVES TO GET SALES: 

Sometimes even the best offers need a little ‘something extra’ to tip people over the buying line. Set up your Robot Chat Bot to ‘bribe’ visitors into buying right now.  You can pre-load your bot with questions and answers along with custom greeting messages.  So why not set the tone with an incentive? Train your bot to offer special bonuses, discount coupons, free shipping, two for ones, extended guarantees, trials or other perks that you know will encourage visitors to take action right there and then. If you leave visitors to go away and ‘think things over‘, then most likely you’ve already lost the sale.

A Robot Chat Bot is the PERFECT way to implement this tactic making the visitor feel special and rewarded.  Using a Robot Chat Bot also works better than just offering a perk somewhere on your page where it will be easily missed. It certainly doesn’t feel like an ‘extra’ to your visitor because everyone gets it. But when it’s offered by Robot Chat Bot it feels real, it feels special in the same way when a salesman in a store adds something extra to ‘sweeten the deal’ for you in person.

FEEDBACK ROBOT CHAT BOTS

Need Visitor Feedback?  Don't use a poll use a bot… If you're an affiliate, blogger or if you sell your own products online, listen up because this will show you how to get all the valuable feedback you need from visitors and how to instantly turn that feedback into revenue and money in the bank! How does it work? Simply train your bot to ask an opening question (the bot's greeting message) like this: “Thanks for visiting, what topics should I write more about on my blog?” Or. “What other types of products would you like me to review for you?” However, your visitor responds, their answer will be saved to your dashboard as an “unanswered” question.

For you that's INSTANT MARKET RESEARCH! To complete the bot's set-up, you simply set a fallback reply (the response your bot gives when it doesn't know the answer) to “Thanks, I'll pass that information on – Have a great day” That's it! Collect all the info you need and it takes no longer than 5 minutes to set everything up.

BUT WAIT A SECOND… Because your bot is smart you can also train it to reply to certain responses – So, let's look at that same conversation again: BOT:  “Thanks for dropping by, what topics should I write more about on my blog?” YOUR READER:  “More on list building would be great” BOT:  “Thanks for letting me know.  You might like free report about list building (URL)”

SEE WHAT JUST HAPPENED THERE?

Thanks to the Bot, not only do you know what your readers are most interested in, but the next time someone comments that they want more on ‘list building' your bot can instantly direct them to other posts, landing pages to grow your list and even paid offers relevant to their needs.

And at the same time, you are increasing the levels of engagement and the value you provide to your visitors you are also monetize responses with links to paid products, affiliate offers or lead magnets to grow your list with. If your visitors ask about a topic and you don't have any resources to recommend, then it will revert to the fall-back response and thank them for their feedback. “Thanks, I'll pass that information on” If up to now you've been using survey forms or polls to gather market research, then I'm guessing the light bulb just went off over your head about how much a Bot is (and why it needs to be on your blogs and websites like yesterday)

TRAINING ROBOT CHAT BOTS

Boost Conversion with A ‘Training' Robot Chat Bot. We've been talking about the different ways you can use Robot Chat Bots technology to power up your business – We've already covered sales*, support* and feedback gathering*, now we're looking at TRAINING… How does it work? Now this type of bot is going to take a little longer to set up than most because you'll want to pre-load it with lots of information, but the rewards will be worth it.

Here's what you do:  Pre-load your Robot Chat Bot with lots of questions and answers about a specific topic or curriculum. Your bot doesn't have to know everything to start, but lots of pre-loaded questions combined with ongoing questions from your users will ensure it will quickly become an “expert” with massive ROI potential.

Here are just 6 examples of what a bot can do:

– Give advice and support to new parents.

– Can teach how to house train a puppy.

– Guide customers through complex instructions.

– Teach your readers how to bake a cake.

– Train site members how to use Facebook.

– Train users how to launch their products.

That list is limitless! You could easily build an entire business around your smart assistant/teaching bots and charge for access. You can use a training bot to:

– Boost engagement and make your site sticky.

– Boost your product sales.

– Be a membership perk to increase stick rates.

– Be part of a high-ticket coaching program.

– Make targeted affiliate recommendations.

Your visitors, customers and members are ALREADY waiting for this! The real beauty of this is that your users are essentially talking to you, asking you questions -It's just that now “you” can have multiple simultaneous training sessions and “you” can have them 24 hours per day, seven days per week and 365 days per year… even when you’re on vacation and lazing by the pool. Please go to the following links for more detailed information on the Robot Chat Bots: – Support Bots Sales Bots Feedback Bots Training Bots And make your e-Business Life easier.

Simon Weiner CEO
Simon Weiner, CEO AS Consulting

 

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